Online Shop T&C’s

Detailed description of goods and/or services

South African Association of Pharmacists in Industry (SAAPI) is a non-profit association of pharmacists and other professionals who practice in and provide training to the pharmaceutical industry.


Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way of e-mail with booking number included.


Return and Refunds policy

The provision of goods and services by South African Association of Pharmacists in Industry is subject to availability. In cases of unavailability, South African Association of Pharmacists in Industry will refund the client in full within 30 days. Cancellation by the client will only be accepted if received in writing 7 days before the date of training and will attract a 5 % administration fee.

SAAPI’s workshop registration terms and conditions refer.


Customer Privacy policy

South African Association of Pharmacists in Industry shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.


Payment Options Accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the South African Association of Pharmacists in Industry bank account, the details of which will be provided on request.


Card Acquiring and Security

Card transactions will be acquired for South African Association of Pharmacists in Industry via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.


Customer details separate from card details

Customer details will be stored by South African Association of Pharmacists in Industry separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

Personal details entered are only for training registration purposes and will be kept confidential in line with SAAPI’s Constitution, by which the organization is governed.


Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


Responsibility

South African Association of Pharmacists in Industry takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods/services.


Country of domicile

This website is governed by the laws of South Africa and South African Association of Pharmacists in Industry chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 52 Glenhove Road, Melrose Estate, Johannesburg, 2196.


Variation

South African Association of Pharmacists in Industry may, in its sole discretion, change this agreement or any part thereof at any time without notice.


Company information

This website is run by South African Association of Pharmacists in Industry (SAAPI) based in South Africa, trading as the South African Association of Pharmacists in Industry, a non-profit and tax-exempt entity


South African Association of Pharmacists in Industry contact details:

Company Physical Address: 52 Glenhove Road, Melrose Estate, Johannesburg, 2196

Email: info@saapi.org.za  Telephone: +27 11 442 3616